Covid Response

Covid 19 protocol at Heritage Escapes

  1. We hope to open our properties on July 4th unless more travel and lockdown restrictions are introduced.
  2. Our properties will be deep cleaned between guests, paying attention to well used surfaces such as light switches, TV remotes, door handles, taps and the like.
  3. Soft furnishings may be removed, in the case items such as cushions and throws, or sprayed with antiviral chemicals in the case of bedheads, curtains, sofas and chairs.
  4. Bed linen, towels and tea towels will have been ‘hot’ washed and stored for several days before use.
  5. We will ask guests to help the process by being alert to potential hazards; observing hand washing and face touching advice; stripping beds and placing all used towels and linen into designated bags; placing all rubbish into plastic bags; leaving most recently used cutlery and crockery in the dishwasher which we will run between changeovers and by leaving promptly and not arriving before the designated time. This will help protect staff and give them time to affect the level of cleansing needed.
  6. We plan to put additional cleaning materials in the cottages including hand sanitiser, if available, but also ask guests not to ‘overuse’ strong chemicals as, say, an excess of bleach down the drains might affect the septic tanks or, likewise, spraying sofas might bleach colours.
  7. The usual ‘meet and greet’ will, sadly, be more distant. An information sheet with the most frequently asked questions and answers will be laid out in each cottage.  If we can get the up to date information, this will also include ideas as which pubs and eateries are offering their services plus which attractions are open.

We regret that some of the warmth, help and friendship that we pride ourselves as offering in normal times might appear somewhat absent but we remain, as always, dedicated to the welfare of our guests.

Here at the coast, we will, of course, still be around and happy to chat at any time even though at a greater distance and we do believe that our cottages in the East Yorkshire countryside offer a safe holiday environment in these troubled times.