Terms and Conditions

Heritage Escapes Terms and Conditions

Definitions. “Booking” means a stay at the property.  “The Property” means a relevant property at Field House Farm Cottages, High Barn Cottages or York Old Brewery. “You” and “Your” means any and all persons using this website or making a booking at Heritage Escapes.  Heritage Escapes is the trading name for the tourism branch of our business: Field House Farm (Sewerby)Ltd.

The Booking Contract

All bookings whether booked on-line, by post or by telephone are subject to written email or postal confirmation. No bookings shall be regarded as complete until confirmed by us, following your deposit being paid. The names of all guests must be included in the booking process and the age and name of any child under 18 must also be recorded when booking. Additional guests can only be accepted by written agreement and must not be greater than the number of guests allowed in each cottage.

We are not suitable for “Stag” or “Hen ” parties at any of our locations. Our premises are not to be used as a recreational space  for additional family and friends staying or living nearby.

Payment

A non-refundable deposit of 20% of the rent is required at the time of booking. The balance must be paid no later than eight weeks prior to your arrival date. Most guests use the on-line payment option on the booking form. If booking less than eight weeks prior to your arrival date, the full rent must be paid when booking. Card payments can be made on-line or by telephone.

Payment can also be made by cheque payable to ‘Field House Farm (Sewerby) Ltd’ If you wish to use BACS please contact us for details.

Guests can be assured that all payments are held securely by a globally trusted system verified by SagePay and WorldPay. Your data is also securely dealt with under GDPR rules.

Rental Prices

All prices are in Pounds GB. The rent is fully inclusive of VAT, central heating, electricity, bed linen, duvets, towels and tea towels. A travel cot is available on request free of charge. We provide one bath sheet and one hand towel per person. We do not provide beach towels or cot linen, so please bring your own. At the two coastal locations coal and logs are provided free of charge to all farm cottages.

Field House Farm Cottages

A travel cot, high-chair, baby bath and safety gate are available on request free of charge at Field House cottages. If you require the additional baby- friendly pack, you must book this prior to arrival. (Please speak to us regarding the contents).

Duration

Heritage Escapes offers various combinations of length of stay and start day according to their location. Please read the following conditions carefully, in relation to the property and  location you have chosen.

High Barn Cottages

Weekly bookings (seven nights) at High Barn, are from Friday to Friday or Monday to Monday throughout the year. Short Breaks are available throughout the year – 3 night (weekends), 3 or 4 nights (midweek breaks),  also  10 or 14 night stays.

At certain times of the year (low season), two-night breaks, with more flexibility concerning start days may be offered – see website for details or phone to discuss your requirements.

Field House Farm Cottages

Weekly bookings at Field House  are from Saturday to Saturday from the last week in May to end of September (high season) and from Friday to Friday or Monday to Monday in low season.

From October to March (low season),  we offer  Short Breaks -3 night weekends (Fri- Mon) and 3 or 4 night midweek breaks (Mon – Fri). Two-night breaks, with more flexibility concerning start days may at times be offered – see website for details or phone to discuss your requirements.

York Old Brewery

Weekly bookings (seven nights) at York Old Brewery, are from Friday to Friday or Monday to Monday throughout the year. Short Breaks are available throughout the year-  3 nights (weekend), 3 and 4 nights (midweek breaks), 10 or 14 night stays.

See website for details or phone to discuss your requirements.

Arrival and Departure times

All properties must be vacated by 10.00 am on the day of departure and this includes parking spaces.  Arrivals should be no earlier than 3.00pm. We cannot permit parking before 3.00pm at York Old Brewery as cleaning and maintenance staff require all three spaces until that time.

Parking

Ample parking space is provided adjacent to both cottages and apartments. In York and at High Barn access is via electronically controlled gates. At Field House, the cottages are away from the road  and there is ample parking on-site.

Electric Vehicle Charging Stations

Heritage Escapes offers EV charging at two of their locations – Field House Farm and High Barn.

EV charging is available in the courtyards at Field House and High Barn. Each charger is a Rolec, requiring a seven-pin cable (now provided) and is a medium level charger i.e. about 4 hours for a full charge.  Please see member of the team, before connecting your vehicle

Young Children

Heritage Escapes advise you to read the following sections carefully relating to children staying at our various locations

Field House Farm Cottages

Heritage Escapes welcomes children of all ages at the Field House Farm site, where there is an outdoor playground suitable for under 10s, with space to play outdoor games. We have hens’ eggs to collect and animals to see in the fields.

High Barn Cottages

High Barn has been designed with wildlife in mind and provides a peaceful and tranquil holiday experience. It is a haven for wildlife. Consequently, we will only  accept children aged five years and above, babies in arms, but not toddlers. Parents must supervise children at all times.

York Old Brewery

Children are accepted from 12 years and above and must not be left unsupervised at any time whilst in the apartments

Smoking Policy

For the comfort of all of our guests, neither smoking nor vaping is not permitted in any of our rental properties.

Pets

For the comfort of all of our guests, pets are only permitted in some of our cottages.

High Barn Cottages is a pet free site. Please contact us if you need to bring a guide dog, as this is permitted in The Spinney .

Field House Farm Cottages -we offer 3 cottages that are suitable for one small dog- The Byre, Hind’s Cottage, The Turnip House. Your pet dog must be booked in advance. We charge £5.00 per night.  All guests considering bringing their dog should read the dog friendly cottages article.

 York Old Brewery is a pet free site.

Allergens

At all our properties we ensure that all our bedding is feather free and if any guest has any specific allergies these must be noted on the booking form.

Accessibility

Heritage Escapes aims to be as inclusive as possible but we ask that you read the following sections in relation to their various locations.

High Barn Cottages

The Spinney and The Cake House at High Barn  are both ground-floor cottages, each with level access and a wet-room, making them suitable for the less mobile. Please note neither is suitable for a person fully confined to a wheelchair, as washbasins etc are set at standard height. Please contact us prior to booking to discuss your requirements.

A shower stool, a bath-seat, toilet raiser and a high-seated armchair are available for people with mobility problems. If you have any disability which may affect your stay, in order to help us meet your needs and to ensure that the cottage chosen will be suitable, please contact us prior to booking to discuss your requirements.

Field House Farm Cottages

The Roost is rated as Mobility 2 whilst Ostler’s Corner has similar facilities. Both have level access and each has a wet room, making them suitable for the less mobile.  Please note, neither is suitable for a wheelchair user who is unable to stand independently or walk a few steps, as washbasins etc are set at standard height.

The Turnip House is also suitable for those with limited mobility. Both The Byre and The Garden Cottage offer a ground-floor bedroom and en-suite shower room.

A shower stool, a bath-seat, toilet raiser and a high-seated armchair are available for people with mobility problems. If you have any disability which may affect your stay, in order to help us meet your needs and to ensure that the cottage chosen will be suitable, please contact us prior to booking to discuss your requirements.

If care home staff, are wishing to arrange a holiday for a guest, please contact us before making a booking

York Old Brewery

The 2nd floor apartment The Hop Store is reached by lift or stairs.  The accommodation is level throughout, except for a shallow step when entering the master bedroom en-suite shower.

The 1st floor The Brew House apartment is reached by lift or stairs. It offers master en-suite bedroom, main bathroom, living/dining/kitchen area on one level. The mezzanine is unsuitable for a guest with mobility issues.

The 1st floor entrance to the The Malt House apartment is accessed by an outdoor staircase. Internally it occupies two levels and is totally unsuitable for any guest with mobility issues.

Bicycle Storage

Field House Farm Cottages

Bicycle storage is available undercover or, if required, in a large lockable storage shed with CCTV coverage.

High Barn Cottages

Bicycle Storage is offered in a dedicated storage pod.  Keypad entry and CCTV coverage.

York Old Brewery

Bicycles may be stored in the cellar . Please request a key when booking.

Security

At all our properties, a CCTV system is in operation, for our guests security and peace of mind.

Group Bookings

We are not usually available for large group bookings. At the coast, three is the maximum number of cottages in which we will take a group booking. We do not take group bookings in our York apartments.
We are unsuitable for “Stag” or “Hen” parties.

Wi-Fi

Heritage Escapes offer all our guests free Wi-Fi in their properties, all guests must agree not to use the broadband connection provided  for any unlawful purpose.